This video report of an incident on Delta Airlines is a great example of how a single employee can create a firestorm of negative press coverage. You can watch it and see for yourself. The lesson? Here’s some key ideas you can do for your employees that will generate positive stories: 1. Give them options. […]
This video report of an incident on Delta Airlines is a great example of how a single employee can create a firestorm of negative press coverage. You can watch it and see for yourself. The lesson? Here’s some key ideas you can do for your employees that will generate positive stories: 1. Give them options. […]